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Contact Support
Our technical support team is here to help you get the most out of your VitaTemp temperature monitoring system. Choose the best way to reach us below.
Phone Support
Speak directly with our technical support team
281-519-6473
Monday - Friday, 9 AM - 5 PM CST
Email Support
Send us a detailed message about your issue
support@lstvita.com
Response within 24 hours
Contact Form
Fill out the form below for detailed support
Detailed issue tracking
Response within 24 hours
Quick Solutions
Before contacting support, check if your issue can be resolved with these common solutions:
Sensor not appearing in app
Wait 20 minutes for first transmission, ensure sensor is within range
Gateway LED not green
Check ethernet connection and internet connectivity
Not receiving alerts
Verify alert settings and notification permissions
Battery replacement needed
Replace with high-quality lithium batteries when level drops below 20%