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Privacy Policy
Effective Date: January 1, 2025
LoneStar Tracking, LLC ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use LST Vita and related services.
1. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, phone number, billing details, and login credentials.
- Device & Sensor Data: Temperature, humidity, signal strength, battery level, and related device metrics.
- Usage Information: How you interact with LST Vita, including log data, device types, and IP addresses.
- Support Communications: Any information you provide when contacting our technical support team.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve the LST Vita software and services.
- Deliver sensor data, alerts, and reports to you.
- Communicate with you regarding your account, technical support, and service updates.
- Process billing and subscription payments.
- Maintain the security and integrity of our systems.
3. Information Sharing
We do not sell your personal information. We may share information only in the following limited circumstances:
- Service Providers: With trusted third-party vendors who help us operate (e.g., payment processors, cloud hosting).
- Legal Compliance: If required by law, regulation, legal process, or governmental request.
- Business Transfers: If LoneStar Tracking is involved in a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Sensor data may be stored for analysis and reporting purposes but may be deleted or anonymized over time.
5. Security
We take reasonable measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet-based service can be guaranteed 100% secure.
6. Your Choices
- Account Access: You may access and update your account information at any time through the LST Vita platform.
- Data Deletion: You may request deletion of your personal data by contacting our support team. Please note that some data may be retained to comply with legal or billing obligations.
- Communication Preferences: You may opt out of marketing emails by following the unsubscribe link in the message.
7. Children's Privacy
LST Vita is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.
8. International Users
If you access LST Vita from outside the United States, please note that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised "Effective Date." Continued use of LST Vita constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact: